Fahad Razvi
About Fahad Razvi
Fahad Razvi is an SMB Account Specialist at TELUS and a Customer Sales and Service Agent at Air Canada, with over 19 years of sales experience in the UAE and Canada.
Current Roles at TELUS, Air Canada, and Indian Motorcycle Company
Fahad Razvi is currently serving as an SMB Account Specialist at TELUS in Toronto, Ontario, Canada. In this role, he manages small to medium business accounts, focusing on client retention and acquisition. Concurrently, he works at Air Canada as a Customer Sales and Service Agent, handling customer inquiries and ensuring a high level of service. Additionally, Fahad is employed as a Sales Manager at the Indian Motorcycle Company in Musaffah, Abu Dhabi, where he utilizes his extensive experience in sales management to drive revenue and customer satisfaction.
Professional Experience with Indian Motorcycle Company and Ducati
Fahad Razvi has a substantial background in the automotive and motorcycle industry. He worked at Indian Motorcycle Company as a Sales Manager from 2012 to 2022, a role in which he honed his leadership skills and sales strategies over a decade in Abu Dhabi. Prior to this, he was the Store Manager at Ducati Abu Dhabi for one year from 2012 to 2013, where he oversaw store operations and contributed to sales growth.
Previous Sales Roles in the UAE
Fahad Razvi's career in sales began at Al Masaood Automobiles, where he served as a Corporate Sales Executive from 2007 to 2012 in Abu Dhabi. Before that, he worked at Craig Hind Chrysler as a Sales and Leasing Consultant from 2001 to 2006 in Toronto, Ontario. These roles helped him develop a strong foundation in sales and customer relationship management, particularly with high-profile automotive brands such as Nissan, Chrysler, Dodge, Jeep, and Mercedes.
Education and Training
Fahad Razvi studied at Centennial College, where he pursued a Bachelor of Business Administration (BBA) in Business Administration and Management, General from 1999 to 2001. Despite not completing his degree, he recommends others to complete their education. Fahad has continually invested in his professional development through in-class sales and product training sessions, as well as webinars, to stay updated with the latest industry trends and techniques.
Sales and Marketing Expertise
With over 19 years of experience in sales, Fahad Razvi has specialized in both B2B and B2C sales segments. His expertise includes lead generation, managing telesales, organizing and participating in product launches and trade shows. Fahad also has a strong background in marketing, including SMS and email campaigns. Moreover, he has gained valuable insights from observing Finance and Insurance (F&I) managers, which have enhanced his capability in crafting compelling sales pitches.