Fairooz H.
About Fairooz H.
Fairooz H. is a Product Owner at TELUS, specializing in capacity and performance testing, and also serves as a Senior Business Systems Analyst.
Current Roles at TELUS
Fairooz H. currently serves as a Product Owner for the Capacity and Performance Testing Center of Excellence at TELUS. In this role, Fairooz provides product and testing direction to off-shore teams at TELUS Health. Additionally, Fairooz works as a Senior Business Systems Analyst, contributing to resource forecasting and supporting both project management and senior leadership through monthly performance data analysis and report creation.
Previous Experience at TELUS
Prior to current roles, Fairooz H. worked as a Business Systems Analyst II at TELUS from 2016 to 2021 in the Toronto, Canada Area. During this time, Fairooz collaborated with senior program managers to define and analyze production volumes, contributing valuable insights for future testing cycles. This experience solidified Fairooz’s expertise in systems analysis and performance evaluation.
Experience at eHealth Ontario
From 2014 to 2016, Fairooz H. held the position of Business Analyst in the OLIS Business Delivery section at eHealth Ontario. Based in Toronto, Fairooz played a crucial role in supporting healthcare data management systems, enhancing operational efficiencies, and facilitating the delivery of critical business insights.
Roles in Business Analysis and Data Management
Fairooz H. has a rich history in business analysis and data management, having worked at Think Research as a Business Analyst/Product Specialist from 2011 to 2014 in Toronto, Canada Area. Prior to this, Fairooz worked at Synergistics HRDS as a Data Analyst in 2011 for eight months in Montreal, and held a position at CEED Concordia as a Research and Logistics Assistant in 2010.
Early Career and Internships
In the early stages of the career, Fairooz H. gained diverse experiences through various roles. In 2007-2008, Fairooz served an eight-month internship with the UNHCR in Zambia, working in the Program section. In Montreal, Fairooz worked as a Team Leader-Volunteers at the International Students Office of Concordia University for five months in 2010, demonstrating leadership and organizational skills in a cross-cultural environment.