Farhan Zia
About Farhan Zia
Farhan Zia is a Product Owner at TELUS specializing in Wireless Voice DevOps Softwarization, with a background in core network planning and extensive experience in telecommunications.
Current Role at TELUS
Farhan Zia currently works at TELUS as the Product Owner for Wireless Voice DevOPs Softwarization (Data Analytics & Performance Tools) Development in Toronto, Canada. His role involves overseeing the development and implementation of data analytics and performance tools to enhance wireless voice operations.
Previous Experience at Ufone Etisalat
Farhan Zia worked at Ufone Etisalat as the Senior Manager for Core Network Planning (Online Charging & Messaging) from 2000 to 2014. During his 14-year tenure in Islamabad, he managed operations and maintenance for a NSS network serving around 20 million customers. He ensured network availability in accordance with KPIs while meeting stringent marketing deadlines for new VAS services and packages.
Educational Background
Farhan Zia completed his MBA in Marketing from the Institute of Business Management between 2003 and 2005. Prior to that, he earned a BE in Electrical Engineering from NED University of Engineering and Technology from 1994 to 1999. He also attended Little Folks Secondary School for his earlier education.
Professional Achievements
Farhan Zia successfully coordinated the deployment of Logica(Acision) SMSCs, PSA, Cisco ITPs, and Business Tools to manage high traffic during festival days. He led the complete swap of Nortel IN & NSS platform with Huawei NSS/IN Nodes. He also collaborated closely with Revenue Assurance/MIS teams to provide essential data for revenue assurance reports and worked with finance teams for bulk provisioning and modifications of new numbers.