Finbarr Grant
About Finbarr Grant
Finbarr Grant is the Manager of the Cloud Services Application Team at TELUS in Vancouver, Canada, with a background in digital solutions and IT operations.
Current Role at TELUS International Digital Solutions
Finbarr Grant is currently serving as the Director of Digital Solutions at TELUS International Digital Solutions in Toronto, Ontario, Canada. In this capacity, he is responsible for overseeing digital solution strategies and implementations, ensuring seamless operations and driving technological advancements to support TELUS’s business objectives.
Previous Roles and Responsibilities at TELUS International
From 2014 to 2020, Finbarr Grant held the position of Director of Cloud Services & Global IT Operations at TELUS International in the Toronto, Canada Area. During his tenure, he successfully restructured IT organizations, transitioned the company from a Capex to an Opex model, and implemented critical security and compliance audit procedures. His leadership directly drove team engagement levels to 100% in Canada and over 90% overseas, while significantly enhancing service availability from below 99.9% to over 99.99%.
Experience at ADP and EuroFonix Ltd
Finbarr Grant worked at ADP from 2002 to 2006 as a Senior Development Engineer in Toronto, Canada Area. Prior to that, in 2002, he served as a Director at EuroFonix Ltd in Dublin for five months. These roles contributed to his expertise in software development and IT management.
Educational Background in Computer Science
Finbarr Grant studied Computer Science at Munster Technological University, earning a Bachelor of Science (BSc) degree. His formal education provided a solid foundation for his subsequent career in IT and digital solutions management.
Achievements in IT Management
Throughout his career, Finbarr Grant has demonstrated strong leadership and financial management skills. He pioneered the adoption of ITIL ITSM models for Cloud services at TELUS International and jointly managed an annual IT budget of $20 million. His initiatives have resulted in substantial improvements in service availability, financial strategy, and team engagement.