Francis Arsenault
About Francis Arsenault
Francis Arsenault is the Manager of Customer Relationship Management at TELUS, based in Rimouski, Quebec, Canada.
Current Role at TELUS
Francis Arsenault is the Manager of Customer Relationship Management at TELUS. He began this role on January 1, 2021. In his position, Francis focuses on nurturing customer relationships by tailoring programs to meet individual needs and interests. His expertise includes understanding client behaviors to enhance the overall customer lifecycle.
Customer Relationship Management Expertise
Francis Arsenault brings significant expertise in Customer Relationship Management (CRM). He leverages his knowledge to foster stronger connections between TELUS and its customers. By focusing on client behaviors, Francis aims to improve customer retention and satisfaction. His role includes designing and implementing CRM programs that are customized to the specific requirements and preferences of each customer.
Professional Background
Based in Rimouski, Quebec, Canada, Francis Arsenault has built a career centered on customer relationship management. Since January 2021, he has been applying his skills at TELUS, where he works on understanding and enhancing the customer lifecycle through data-driven insights and tailored engagement strategies.