Francois Lebeau
About Francois Lebeau
Francois Lebeau is a Technology Specialist and Tier 3 Tech Support professional at TELUS Communications in Ville St-Laurent, with over 15 years of experience in telecommunications systems.
Current Role at TELUS Communications
Francois Lebeau has been serving as a Technology Specialist / Tier 3 Tech Support at TELUS Communications since September 2008. Operating out of Ville St-Laurent while residing in Richelieu, Quebec, he specializes in managing and resolving complex technical issues. His role necessitates advanced troubleshooting skills and significant expertise in telecommunications.
Previous Role at Excel Telecom Inc.
Prior to his current position, Francois Lebeau worked at Excel Telecom Inc. from 2000 to 2008. During his 8-year tenure, he served as a Networks Administrator/System Support, where he developed a strong foundation in network administration and system support.
Telecommunications Systems Experience
Francois Lebeau possesses over 15 years of experience in working with a range of telecommunications systems. His expertise spans across systems such as BCM, Norstar, IP Office, and Avaya Aura CM/SM/SMgr. This extensive experience highlights his comprehensive knowledge of various telecommunication technologies.
Technical Skillset
In his role at TELUS Communications, Francois oversees and handles Tier 3 technical support, which involves advanced troubleshooting of complex issues. His technical skill set is a testament to his ability to manage and resolve intricate technical challenges, ensuring smooth and efficient operations.