Gary Michalchuk
About Gary Michalchuk
Gary Michalchuk is a Client Service Manager at TELUS Communications in Ontario, Canada, with extensive experience in IT and project management.
Current Position at TELUS Communications
Gary Michalchuk currently serves as a Client Service Manager at TELUS Communications in Ontario, Canada. He plays a critical role in managing the delivery of Voice and Data Services to the BC Government. His responsibilities include client relationship management and overseeing service agreements. Through his work with the TELUS Application Professional Services (APS) group, Gary has gained extensive experience working with various Government of BC Ministries and agencies.
Previous Experience at Pacific TekRite Systems Group
Gary Michalchuk was President of Pacific TekRite Systems Group in Victoria, BC, from 1998 to 2001. In this role, he led the company for three years, overseeing various IT projects and operations. His leadership contributed to advancing the company's service offerings and quality, marking a significant phase in his career before moving on to TELUS Communications.
Early Career Positions
Gary Michalchuk has held several positions in different companies throughout his career. He worked as an Application Architect at ICBC from 1995 to 1998. He also served as a Senior Business Analyst at DMR Group (Fujitsu Consulting) from 1988 to 1995. Earlier, he worked in roles such as Programmer, DBA, and Business Analyst at organizations like UVic, SRC Corporation, AE Compugraph, and PAMAP Graphics for nine years, starting from 1979.
Educational Background
Gary Michalchuk studied at the University of Victoria, where he achieved both a Bachelor's and a Master's degree in Computer Science and GIS. His time at the university spanned from 1979 to 1988. He also holds a Master's Certificate in Project Management and ITIL Certification. His education laid a strong foundation for his subsequent roles in the IT industry.
Key Contributions and Projects
While at TELUS, Gary successfully transitioned from overseeing the Mainframe Services Agreement to managing the delivery of Voice and Data Services to the BC Government under the TSMA after the previous agreement expired in 2011. He also played a critical role in the partnership with IBM to host the Mainframe Services Agreement from the TELUS Victoria datacentre. These contributions have been instrumental in enhancing the company's service delivery framework.