Gayle King
About Gayle King
Gayle King is a Project Manager at TELUS with a background in sales product specialization and technical customer service, holding certifications in IT Project Management and Agile Project Management.
Title
Gayle King is a Project Manager currently working at TELUS. She has an extensive background in technical support and sales, possessing a diverse skill set that enhances her project management capabilities.
Company
Gayle King is currently employed at TELUS, a well-known telecommunications company. She has a long history with TELUS, having previously served as a Sales Product Specialist. During her tenure at TELUS, she managed various high-profile projects successfully, contributing significantly to the company's operational efficiency and customer retention strategies.
Education and Expertise
Gayle King attained an Associate's Certificate in IT Project Management from Global Knowledge between 2013 and 2014. Additionally, she earned a Bachelor of Science in Computer Engineering Technology from DeVry Institute of Technology in 2005. She is also certified in Agile Project Management, which equips her with the skills to handle projects in dynamic environments.
Background
Before her current role, Gayle King worked as a Technical Customer Service Agent at Emergis from 2006 to 2009. She also has experience working as a Ward Clerk at Mount Sinai Hospital in Toronto from 2002 to 2006. These roles have provided her with unique insights into customer service and administrative management.
Achievements
Gayle King has led several impactful initiatives at TELUS, including the implementation of a new vendor management system that boosted efficiency by 20% and a customer management strategy that increased retention by 15%. She received the TELUS Excellence Award for outstanding project management in 2019. Moreover, she has conducted training sessions for new project managers and participated in the TELUS Community Board, contributing to local community projects.