Geneviève Thibault
About Geneviève Thibault
Geneviève Thibault is an Analyste Dã Veloppement De Projets and Analyste D'affaires at Telus in Vancouver, British Columbia, Canada. She has been with Telus for over 17 years, holding various roles including Service Level Manager, Senior Billing Analyst, Learning Specialist, and Centrex Services Specialist.
Current Roles at Telus
Geneviève Thibault currently works at Telus, based in Vancouver, British Columbia, Canada. She holds the positions of Analyste Développement De Projets and Analyste D'affaires. Additionally, she is employed as Coordonatrice Ddc and Vdm. In these roles, she is involved in project development and coordination activities, leveraging her extensive experience in business analysis to contribute to the company's objectives.
Past Roles at Telus
Geneviève Thibault has been with Telus for over 17 years, starting her career at the company in 2003. Over the years, she has held various roles, including Ld and Centrex Services Specialist, Learning Specialist, Senior Billing Analyst, and Service Level Manager. Her responsibilities have ranged from managing service levels to overseeing billing processes and conducting training programs, demonstrating a broad skill set and adaptability within the company.
Education and Academic Background
Geneviève Thibault studied at Université Du Québec À Rimouski, where she focused on French studies from 1996 to 1998. Her academic background in French provided her with a foundation that she has been able to apply in her professional roles, particularly in communications and project documentation.
Service Level Management Experience
From 2010 to 2013, Geneviève Thibault served as a Service Level Manager at Telus. In this role, she was responsible for maintaining and improving service standards, ensuring that service level agreements were met and customer expectations were consistently exceeded. Her efforts in this position contributed to enhancing the quality and reliability of services provided by Telus.
Senior Billing Analyst at Telus
Geneviève Thibault worked as a Senior Billing Analyst at Telus from 2009 to 2010. During her tenure, she was responsible for overseeing billing processes, ensuring accuracy, and resolving any discrepancies. Her analytical skills and attention to detail played a crucial role in managing the billing system and supporting the financial operations of the company.