Georgiana Iulia Paun
About Georgiana Iulia Paun
Georgiana Iulia Paun is a Client Support Specialist at Telus in Vancouver, British Columbia, Canada, with a diverse background in customer support, human resources, and financial analysis.
Client Support Specialist at Telus
Georgiana Iulia Paun currently works as a Client Support Specialist at Telus in Vancouver, British Columbia, Canada, a position she has held since March 2018. Her role involves providing customer support in the telecommunications industry, leveraging her extensive experience in the sector. Her expertise includes handling client inquiries, troubleshooting issues, and ensuring high customer satisfaction.
Previous Roles in Customer Support and Human Resources
Georgiana has a diverse professional background that includes roles in various industries. She worked as a Validation Operator at Inc. Plan (USA) in Wilmington, Delaware, for 8 months in 2017. Prior to that, she held a Customer Support Agent position at Telus from 2016 to 2017. Additionally, she gained significant experience in human resources while working at Otto (GmbH & Co KG) in Hamburg, Germany, from 2013 to 2016.
Educational Background in Psychology and Business
Georgiana studied at Universitatea Titu Maiorescu in Bucharest where she earned a Bachelor’s Degree in Experimental Psychology. She also attended Universitatea Creștină „Dimitrie Cantemir” Din București, achieving an Associate degree in 2014. Her educational journey also includes studies in Psychology, where she earned a Bachelor's degree from another institution from 2011 to 2015.
Experience in Various Roles and Industries
Georgiana's career has seen her work in multiple roles and industries. Besides her current position at Telus, she has worked in validation, customer support, human resources, and as a couturière at Acele in Brazil from 2007 to 2012. This wide-ranging experience has equipped her with a diverse skill set, including hotel management, public speaking, teamwork, quality control, and event planning.
Early Career and High School Education
Georgiana graduated from High School Tehnologic Petre Poni Bucuresti in 2002. Before diving into her professional career in various international roles, she began by establishing a foundational education in Romania. Her early career includes a significant role as a Financial Analyst, further diversifying her professional qualifications.