Germilee Jean
About Germilee Jean
Germilee Jean is the Director of Client Care at TELUS Communications and Telus Mobility, with over two decades of experience in the telecommunications industry.
Title
Germilee Jean holds the title of Director, Client Care at both TELUS Mobility and TELUS Communications. Her role involves overseeing client care strategies and ensuring customer satisfaction across different divisions of the company.
Company
Germilee Jean has a long-standing career at TELUS, having joined the company in 1998. Over her extensive tenure of more than two decades, she has contributed significantly to the client care management and overall growth of the company. Her influence extends across multiple roles and divisions, including a previous position as Director, Client Care at TELUS and Program Manager at TELUS from 2006 to 2008.
Education and Expertise
Germilee Jean studied at Concordia University, where she achieved a Bachelor of Commerce (BCom) in Management Information Systems, completing her studies in 1999. Her academic background in management information systems provides a strong foundation for her extensive experience in client care management.
Background
With over two decades of experience at TELUS, Germilee Jean has built a robust career in the telecommunications industry. Her career started in 1998, and she has held multiple roles within the company, including Programs Manager and Director of Client Care. Her deep understanding of the industry has allowed her to adapt to and contribute towards the evolution of TELUS's client care strategies.