Giorgio Ganzitti
About Giorgio Ganzitti
Giorgio Ganzitti is a Content Moderator at TELUS in Barcelona, with extensive experience in IT and customer service roles across various companies in Europe.
Title
Giorgio Ganzitti currently holds the position of Content Moderator at TELUS in Barcelona, Catalonia, Spain. He has been in this role since December 2019.
Experience as Senior Advisor for AppleCare iOS
Giorgio Ganzitti worked as a Senior Advisor for AppleCare iOS at SELLBYTEL Group Spain from 2013 to 2015. In this position, he provided expert-level support and advice on Apple iOS products, demonstrating significant expertise in customer support and technical troubleshooting.
Past Roles in IT Service and Customer Support
Giorgio Ganzitti has held several roles in IT service and customer support. He was a Customer Success Executive at Compassites Software Solutions from 2018 to 2019 in the Barcelona area. Prior to this, he worked as an IT Service Desk Analyst at Michael Page for eight months and as an Information Technology Help Desk Analyst at Altran for four months, both in the Barcelona area. Additionally, he held the role of an IT Technical Analyst at Alphanumeric Systems from 2016 to 2017.
Education and Certifications
Giorgio Ganzitti studied at Università di Bologna, where he completed his studies in DAMS - Cinema and achieved Facolta' Lettere e Filosofia from 1999 to 2004. Before this, he attended Santa Maria degli Angeli, where he studied Liceo Linguistico from 1993 to 1998. He has a keen interest in ITIL and CISCO certifications.
Digital and Technical Management
Giorgio Ganzitti also has experience in digital and technical management. He worked as the Digital Department Manager at Milano Studio Digital from 2012 to 2013 in Milan, Italy. Additionally, he served as an Expert BOSCH eBike System at Bosch Service Solutions in Barcelona, Spain, from 2015 to 2016, where he was responsible for providing support and technical assistance for BOSCH eBike systems.