Grace Ooi
About Grace Ooi
Grace Ooi is the Manager of the Purchasing and Inventory RPA Program at TELUS, with extensive experience in manufacturing and quality engineering.
Current Position at TELUS
Grace Ooi currently works at TELUS as the Manager of the Purchasing and Inventory RPA (Robotic Process Automation) Program. Since July 2019, she has been overseeing the implementation and management of automation processes to enhance efficiency in purchasing and inventory management. Additionally, she also holds the position of Senior Business Analyst at TELUS, where she leverages her extensive experience in business processes and analytics.
Previous Roles in Engineering
Before joining TELUS, Grace Ooi accumulated extensive experience in various engineering roles. She worked at Océ - A Canon Company as a Manufacturing and Production Engineer from 2015 to 2018 in Vancouver. Prior to that, she served as a Manufacturing and Quality Engineer at Cummins Western Canada from 2011 to 2015. She also had stints at Caterpillar as a Manufacturing Engineer between 2008 and 2010 and a Manufacturing Engineer Intern from 2004 to 2006. Her early career included a role as a Manufacturing Engineer at Wilbert Plastic Services and an R&D Engineer Trainee position at Lumileds Lighting.
Educational Background
Grace Ooi has a strong educational background in both engineering and business. She holds a Master’s degree in Business Administration from Hamline University, acquired between 2008 and 2010. Prior to her MBA, she earned a Bachelor of Science in Mechanical Engineering from the University of Saint Thomas, where she studied from 2003 to 2006. This multidisciplinary education has equipped her with a robust foundation in both technical and managerial skills.
Expertise and Methodologies
Grace Ooi possesses extensive expertise in several key methodologies and practices, including Lean Manufacturing and Six Sigma. She has successfully implemented Value Stream Mapping and Failure Mode and Effects Analysis (FMEA) in her previous roles to drive process improvements. Additionally, she is well-versed in the DMAIC (Define, Measure, Analyze, Improve, Control) methodology, which she has utilized to enhance business processes and achieve operational efficiency.
Professional Contributions
Throughout her career, Grace Ooi has focused on enhancing manufacturing and production processes. At TELUS, she has played a pivotal role in managing the Purchasing and Inventory RPA Program, contributing to the company's operational advancements through automation. Her previous roles in esteemed companies like Océ - A Canon Company, Cummins Western Canada, and Caterpillar underline her contributions to process development and quality control within the manufacturing industry.