Grant C.
About Grant C.
Grant C. is a Sr. Design Specialist (Cloud Engineer) at TELUS, with extensive experience in cloud infrastructure and software engineering.
Title
Grant C. currently holds the position of Sr. Design Specialist (Cloud Engineer) at TELUS. In this role, he is responsible for advising product teams on best practices for AWS cloud infrastructure, including performance, availability, security, and cost-efficiency.
Company
Grant C. is presently employed at TELUS, where he provides operational support, troubleshooting, and disaster recovery testing for the customer-facing TELUS Health systems hosted in AWS.
Previous Work Experience
Prior to his current role at TELUS, Grant C. accumulated extensive experience in the software and technology industries. From 2015 to 2019, he worked at UrtheCast as a Senior Build and Release Engineer in Vancouver, BC. Before that, he was a Senior Release Engineer at Elastic Path Software from 2012 to 2015, also in Vancouver, BC. Grant served as a Software Configuration Specialist, Staff at RadiSys Corporation from 2009 to 2012 in Burnaby, BC. Additionally, he held the position of Advisory Software Developer / Managing Consultant at IBM from 2006 to 2009 in Markham, Ontario.
Educational Background
Grant C. achieved a Diploma of Technology from the British Columbia Institute of Technology. This academic background has provided a strong foundation for his roles in software development and cloud engineering.
Professional Expertise
Grant C. has demonstrated his expertise through various initiatives and projects. He implemented an event management system that integrated metrics collection, alert escalation, and notification using Datadog, OpsGenie, Slack, and Zendesk, which reduced alert fatigue by prioritizing events and ensuring only critical alerts escalate to on-call resources. He also collaborated with product teams to determine new infrastructure requirements and implemented solutions as code using CloudFormation, Sceptre, and Puppet. His advocacy for agile practices within the TELUS Health Cloud Platform team has been a key aspect of his contributions.