Grégoire Robert
About Grégoire Robert
Grégoire Robert is a Bilingual French/English Customer Service Representative at TELUS CANADA in Toronto, with over a decade of experience. He has a background in marketing and sales, having worked at Sephora in Madrid and Go Sport.
Company
Grégoire Robert is currently employed at TELUS CANADA as a Bilingual French/English Customer Service Representative. He has been with the company since November 2012, demonstrating a long-term commitment and extensive experience in the customer service sector. TELUS, a prominent telecommunications company in Canada, benefits from his bilingual capabilities and expertise in managing customer interactions in both French and English.
Title
Grégoire Robert holds the title of Bilingual Fr/En Customer Service Representative at TELUS CANADA. In this role, he utilizes his proficiency in both French and English to provide effective customer support, ensuring clear communication and enhancing customer satisfaction.
Education and Expertise
Grégoire Robert received his education at IUT 2 Grenoble, where he studied Commerce and Marketing, culminating in a DUT Techniques de Commercialisation from 2006 to 2008. His academic background laid a solid foundation in commercial and marketing principles, which he has applied throughout his career in various roles within the customer service and marketing sectors.
Professional Background
Before joining TELUS, Grégoire Robert gained valuable international experience. He worked at Sephora's Spanish Head Office in Madrid, Spain, as a Marketing Assistant for two months in 2008. Earlier in 2007, he also worked briefly at Go Sport as a Sales Representative for one month. These early roles in marketing and sales provided him with a diverse background and practical knowledge, contributing to his comprehensive skill set.
Customer Service Experience
With over a decade of experience at TELUS CANADA, Grégoire Robert has honed his customer service skills, particularly in a bilingual French/English environment. His role involves addressing customer inquiries, resolving issues, and providing the high-quality service that TELUS is known for. His long tenure with the company is a testament to his capabilities and dedication in the field of customer service.