Gretta Musheghyan
About Gretta Musheghyan
Company
Gretta Musheghyan currently works at TELUS as an Inside Sales Account Specialist in Toronto, Ontario, Canada. TELUS is a Canadian national telecommunications company that offers a range of telecommunications products and services.
Title
At TELUS, Gretta Musheghyan holds the title of Inside Sales Account Specialist. This role typically involves managing client relationships, understanding customer needs, and providing solutions that align with their requirements.
Background
Gretta Musheghyan has a diverse work background with extensive experience in the hospitality and retail sectors. She has held multiple roles at Sheraton Centre Toronto Hotel, including Sales Coordinator, Housekeeping Supervisor (Internship), Event Coordinator (Internship), Quality Assurance Advisor - Front Office, Front Office Agent, and Rooms Operation (Internship). Previously, she worked at Shop Honey as a Sales Representative, Groupe Dynamite as Assistant Sales Manager and Sales Associate, and Bench as a Sales Specialist.
Education and Expertise
Gretta Musheghyan studied at George Brown College, achieving an Honours Bachelor of Business Administration Degree in Hospitality from 2017 to 2020. She also earned a Hospitality, Tourism and Leisure Diploma from 2014 to 2016 at George Brown College. With her educational background in hospitality and business administration, she has gained strong expertise in customer service, sales, and operations.
Achievements
During her tenure in various roles, Gretta Musheghyan coordinated the production of weekly schedules and improved weekly CSAT reports, contributing to increased store traffic and optimized sales. She also created contracts and proposals and ensured follow-up on deadlines. Her consistent effort to maintain excellent customer service levels helped in enhancing customer loyalty.