Hailey Zhen, Pmp, M Eng
About Hailey Zhen, Pmp, M Eng
Hailey Zhen is a Business Analyst II specializing in Change Management at TELUS in Edmonton, Alberta, Canada, with extensive experience in telecommunications and project management.
Current Role at TELUS
Hailey Zhen is presently working as a Business Analyst II in Change Management at TELUS, based in Edmonton, Alberta, Canada. In this role, she leverages her extensive experience in managing agile development projects within the National Change Management system. Her responsibilities include coordinating with multiple teams such as developers, project teams, and leadership to ensure project requirements are met effectively.
Professional Experience at TELUS
Hailey Zhen has held multiple positions at TELUS. From 2019 to 2020, she worked as a Business Analyst, where she focused on analyzing business requirements and system design requests. Prior to this, she spent three years, from 2016 to 2019, working as a Sales & Trainer, also based in Edmonton, Canada. Her accumulated experience at TELUS has significantly contributed to her current role in change management.
Previous Experience at China Mobile
Before joining TELUS, Hailey Zhen accumulated substantial experience at China Mobile in Guangzhou, Guangdong, China. She worked as Procurement Manager & Wireless Engineer from 2013 to 2016, and as Core Network Engineer & Project Manager from 2006 to 2013. Earlier, she served as a Monitoring Engineer from 2004 to 2006. Her tenure at China Mobile has equipped her with a strong background in network routing and services.
Educational Background
Hailey Zhen holds a Master of Engineering degree in Electrical, Electronics, and Communications Engineering from Sun Yat-Sen University, completed between 2005 to 2007. Prior to that, she earned her Bachelor of Engineering in the same field from Nanjing University of Posts and Telecommunications, where she studied from 2000 to 2004. Her academic background has provided a strong foundation for her technical expertise.
Technical Skills and Certifications
Hailey Zhen is proficient in several programming and scripting languages, including SQL, VBA, HTML, CSS, NodeJS, and Shell. She holds a Project Management Professional (PMP) certification, underscoring her capability in managing projects. Her technical skills are complemented by her experience in advanced technologies such as 5G, LTE, UMTS, HSPA, GSM, NFV, SDN, and IoT.