Heather Kaptein
About Heather Kaptein
Heather Kaptein is a Sr. Product Manager at TELUS in Toronto, Canada, with over 8 years of experience in product management. She has a background in strategic consulting and marketing, having worked at companies such as Sun Products Corporation, Oliver Wyman, and Procter & Gamble.
Current Role at TELUS
Heather Kaptein is currently a Senior Product Manager at TELUS, based in the Toronto, Canada area. She joined TELUS in April 2015 and has accumulated over 8 years of experience in product management within the company. In her role, Heather is responsible for overseeing the lifecycle of various products, from ideation to market launch and post-launch evaluation.
Previous Experience at Sun Products Corporation
Prior to joining TELUS, Heather Kaptein worked as a Product Manager at Sun Products Corporation. She held this position from 2011 to 2015, covering a span of 4 years. Working in the Toronto, Canada area, Heather was responsible for managing product development, market analysis, and competitive strategy for consumer goods.
Strategic Consulting at Oliver Wyman
Heather Kaptein's professional journey includes a significant stint at Oliver Wyman, where she served as a Strategy Consultant from 2008 to 2011. Over her 3 years at the firm, Heather worked on various strategic consulting projects, gaining extensive experience in market analysis, strategic planning, and business development.
Education and Early Career
Heather Kaptein earned her Bachelor of Commerce degree in Marketing and Strategy from McGill University, where she studied from 2004 to 2008. During her academic career, she completed an internship at Procter & Gamble as an Associate Market Insight & Strategy Manager for 3 months in 2007, which helped lay the foundation for her future roles in product management and strategic consulting.
Volunteer Experience at The Hospital for Sick Children
In 2010, Heather Kaptein volunteered as a Strategy Consultant at The Hospital for Sick Children. During her 2-month fellowship, she contributed to strategic planning initiatives designed to improve hospital operations and patient care services. This volunteer experience showcased her commitment to leveraging her skills for community and organizational benefit.