Heather Mc Guire
About Heather Mc Guire
Heather Mc Guire is a Senior Learning Specialist at TELUS in Burnaby, BC, with extensive experience in education and training roles.
Current Role at TELUS
Heather Mc Guire is currently employed at TELUS in Burnaby, BC, serving in dual roles as a Senior Learning Specialist and Learning Specialist II. She collaborates with technician subject matter experts to design and develop training programs for front-line technicians. Additionally, she works closely with management and other departments to ensure that the training programs she designs are relevant and up-to-date, reflecting the latest industry standards and practices.
Experience at Douglas College
Heather Mc Guire has significant experience working at Douglas College in various roles from 2011 to 2016. She served as an ELSA Instructor at the Surrey Learning Centre from 2011 to 2013, and subsequently, as a Program Coordinator from 2013 to 2014 in Surrey, BC. Heather also worked as an Essential Skills Practitioner from 2014 to 2016 in Coquitlam, BC. Throughout her tenure, she was involved in educational program development and administration.
Previous Teaching Positions
Before joining Douglas College, Heather Mc Guire worked at NWELC as an ELSA Instructor from 2008 to 2011. She also held the position of Head Teacher & Director at King George International College from 2007 to 2008. These roles provided her with extensive experience in language teaching and curriculum development.
Educational Background
Heather Mc Guire holds an MEd in Teaching English as an Additional Language from Simon Fraser University, completed between 2011 and 2013. Earlier, she earned a Bachelor of Arts in Classics and Classical Languages, Literatures, and Linguistics from Queen's University, where she studied from 1997 to 2001. Her academic achievements have equipped her with a deep understanding of language and teaching methodologies.
Professional Development and Community Engagement
Heather Mc Guire is committed to professional growth and community contribution. At TELUS, she is part of the Learning & Development teams, focusing on enhancing customer experience through effective training programs. Heather actively seeks opportunities for personal and professional development, ensuring she remains a valuable asset to her organization and community.