Helene Sophie Theberge
About Helene Sophie Theberge
Helene Sophie Theberge is a VoIP Business Account Manager at Vision Panorama and a Customer Service Agent at Sykes Enterprises, Incorporated in Quebec, Canada.
Current Positions
Helene Sophie Theberge currently holds two positions. She works as a Customer Service Agent at Sykes Enterprises, Incorporated in Quebec, Canada. Additionally, she serves as a VoIP Business Account Manager at Vision Panorama, where she is an authorized TELUS agent. Her responsibilities in these roles include managing customer relations and business accounts.
Past Experience
Helene Sophie Theberge has previously worked as a Customer Service Agent at Sykes Enterprises, Incorporated from 2013 to 2015. During this period, she worked as a remote worker, utilizing her skills in customer service to support clients from various locations.
Educational Background
Helene Sophie Theberge studied at Université Laval, earning her Bachelor's Degree from 1976 to 1980. Her education provided a strong foundation for her later professional endeavors in customer service, business management, and technology integration.
Entrepreneurial Ventures
Helene Sophie Theberge founded a home-based sewing company that grew to employ 32 people. In 1995, she implemented an electronic punch clock with file transfer protocol (FTP) to manage production remotely. In 2007, she also began an image consulting business, which was eventually discontinued due to the extensive travel requirements.
Technology and Employee Training
Helene Sophie Theberge has significant expertise in training and rewarding employees to adapt to new technologies. She assists business people in implementing integrated IP-based systems, focusing on unified communications and return on investment (ROI). Her experience in this area underscores her ability to help businesses adopt modern technological solutions.