Henry Xutao He
About Henry Xutao He
Henry Xutao He is the Team Manager of Health Benefit Management at TELUS and a Pharmacy Assistant at Shoppers Drug Mart in Toronto, Ontario, Canada.
Title and Current Positions
Henry Xutao He is currently serving as the Team Manager of Health Benefit Management at TELUS. He also works as a Pharmacy Assistant at Shoppers Drug Mart in Toronto, Ontario, Canada. His role at TELUS involves overseeing health benefit management, while his position at Shoppers Drug Mart focuses on assisting with pharmacy operations.
Work Experience at TELUS
Henry Xutao He has been with TELUS Health for over 6 years, starting as a Bilingual Health Benefit Technical Support I & II from 2017 to 2019. He then transitioned to become a Bilingual Team Lead Claims Management from 2019 to 2020. Currently, he holds the position of Team Manager of Health Benefit Management. Throughout his tenure, he has advanced through several roles, illustrating his growth and expertise within the company.
Healthcare and Retail Sector Experience
Henry Xutao He has extensive experience in both the healthcare and retail sectors. At TELUS Health, his roles have focused on health benefit management and claims. In parallel, his position as a Pharmacy Assistant at Shoppers Drug Mart has provided him with hands-on experience in the retail pharmacy industry. This dual experience highlights his versatility and ability to manage responsibilities in different environments.
Previous Roles in Customer Service and Market Research
Before his current positions, Henry Xutao He gained valuable experience in customer service and market research. He worked as a Bilingual Call Center Representative at Fido Mobile in Montreal, Quebec, from 2016 to 2017. Additionally, he was a Bilingual Market Researcher at Numeris from 2015 to 2016. These roles allowed him to enhance his communication and analytical skills, serving diverse customer needs effectively.
Educational Background and Skills
Henry Xutao He has a diverse educational background that complements his professional experience. He studied UX/UI Design at the University of Toronto from 2020 to 2021. He also earned a degree in Finance from Sheridan College. Additionally, he studied Social Sciences at Collège LaSalle, Montréal, and Tourism and Travel Services Management at the Institut de tourisme et d'hôtellerie du Québec. His education has equipped him with multifaceted skills, including UX/UI design, financial acumen, and social sciences knowledge.
Bilingual Proficiency and Multicultural Experience
Henry Xutao He has held multiple bilingual roles, demonstrating proficiency in both English and French. His professional journey across various sectors in different regions of Canada, including Toronto and Montreal, reflects his ability to adapt to multicultural environments. His bilingual skills have been integral in customer service, claims management, and technical support positions.