Hilary Clark
About Hilary Clark
Hilary Clark is a Senior Product Manager at TELUS in Vancouver, British Columbia, with over 9 years of experience in various roles within the company.
Current Title at TELUS
Hilary Clark is currently serving as a Senior Product Manager at TELUS, located in Vancouver, British Columbia, Canada. In this role, she is responsible for leading product management initiatives, ensuring the successful development and launch of products that meet market needs.
Previous Roles at TELUS
Hilary Clark has held several positions at TELUS over a span of more than 9 years. She began her career at TELUS as a Business Analyst - Small Business Solutions in 2014. She later transitioned to roles such as Business Analyst - Customer Experience Enablement in 2015 and Business Analyst II - Customer Experience Enablement from 2016 to 2017. She later advanced to Product Manager from 2018 to 2020 before becoming a Senior Product Manager.
Experience in Customer Experience Enablement
Hilary Clark has extensive experience in customer experience enablement, having worked in related roles at TELUS for multiple years. Her responsibilities in this area included analyzing customer needs and developing solutions to improve customer satisfaction and service efficiency. Her focus on customer enablement has been a key component of her career progression at TELUS.
Career Progression at TELUS
Hilary Clark's career at TELUS demonstrates significant progression. Starting as a Business Analyst in 2014, she transitioned through several roles, ultimately becoming a Senior Product Manager. This career trajectory highlights her ability to take on increasing responsibilities and her expertise in both business analysis and product management.
Educational Background
Hilary Clark holds a Bachelor of Arts (B.A.) in Sociology and Law from The University of British Columbia. She studied there from 2011 to 2016. Her educational background provided her with a strong foundation in analytical and critical thinking skills, which have been valuable in her various roles at TELUS.
Work at Health Shared Services BC
Before joining TELUS, Hilary Clark worked at Health Shared Services BC as an Employee Records and Benefits Assistant from 2013 to 2014. In this role, she gained experience in managing employee records and benefits, which contributed to her early career development.