Himal Chauhan
About Himal Chauhan
Himal Chauhan is a CPS Design Specialist II at TELUS in British Columbia, with extensive experience in telecommunications and customer premise solutions.
Current Role at TELUS
Himal Chauhan currently serves as a CPS Design Specialist II at TELUS in British Columbia. His responsibilities include leading the BC CPS Engineering Department and handling customer premise solutions sales for a variety of public and private enterprises. Chauhan has held this role for the past five years, and his work focuses on Enterprise Customer Solutions and CPE voice networks, engaging with a diverse customer base that includes organizations such as IHA, NHA, FHA, HSSBA, BC Ambulance, and BC Hydro.
Previous Experience at BKS Cablecom
In 2003, Himal Chauhan worked as a Cable Technician at BKS Cablecom in Burnaby for seven months. This early role marked the beginning of his career in the telecommunications industry, where he gained practical experience in cable installation and maintenance.
Educational Background
Himal Chauhan has an extensive educational background from the British Columbia Institute of Technology (BCIT). He studied Telecommunications and achieved a Telecommunications Technician Diploma, which he completed in one year from 2001 to 2002. Additionally, he holds a Certificate in Electronics Technician Common Core and has completed a course in Electronic Engineering Entry. Chauhan also pursued studies in Telecommunications and achieved partial completion in Telecommunications Technologist.
Expertise in Avaya Systems
Himal Chauhan is well-versed in Avaya Blue PBX systems and related applications, including CS1000, Callpilot, and ContactCenter. As a Subject Matter Expert for Avaya-based tools and applications like EC Configurator, EC Services, and KRS, Chauhan handles various presales engineering tasks and supports CPE products, including voice switching and PBX, call centre management, and VOIP devices.
Certifications and Industry Experience
Himal Chauhan is APDS Certified and has over 10 years of experience working directly with TELUS Sales, SSM, ASR, CSR, AM, Installation, and Solutions Specialists. Additionally, he has a decade of experience collaborating with Avaya Direct Sales, involving purchasing, order management, presales engineering, and TAC. This extensive industry experience underlines his proficiency in managing complex telecommunications solutions and projects.