Ian Godfrey
About Ian Godfrey
Ian Godfrey is a Senior Technology Architect at TELUS in Calgary, Alberta, Canada, with over 20 years of experience in technology architecture and customer experience consulting.
Current Position at TELUS
Ian Godfrey currently holds the position of Senior Technology Architect at TELUS in Calgary, Alberta, Canada. In this role, he is responsible for designing and implementing advanced technology solutions to enhance the company's operations. His extensive experience in technology architecture and customer experience consulting brings valuable insights to TELUS.
Experience at Aria Solutions
Ian Godfrey has an extensive history with Aria Solutions, where he served in multiple key roles over a span of approximately 14 years. He was VP Salesforce Practice from 2016 to 2020, focusing on developing and implementing Salesforce practices. Prior to that, he was VP Product Management from 2013 to 2016, where he oversaw product management strategies. He also held the roles of Sr. Director Solution Consulting from 2009 to 2013 and Senior Architect, Team Lead, Voice and Outbound from 2006 to 2009.
Role at Genesys
Between 2012 and 2014, Ian Godfrey worked as a Senior Architect at Genesys. During this period, he was involved in developing advanced technology solutions which contributed to improving the company's technology infrastructure.
Previous Role at OCCG Inc
Ian Godfrey worked as an Independent Customer Experience Consultant at OCCG Inc from 2019 to 2020. In this role, he leveraged his expertise in customer experience to consult and provide solutions that would enhance client interactions and satisfaction.
Educational Background
Ian Godfrey has a solid educational foundation. He earned his Master of Business Administration (M.B.A.) from Prescot University from 2003 to 2005. Prior to that, he obtained a Bachelor of Science (B.Sc.) from Prescot University from 1999 to 2003. Additionally, Ian holds another B.Sc degree from The University of Lethbridge, acquired between 1992 and 1994.