Idrissa Traore

Idrissa Traore

Technical Support Specialist @ TELUS

About Idrissa Traore

Idrissa Traore is a Technical Support Specialist at TELUS in Montreal, Canada. He has a background in technical support, game testing, warehousing, and team instruction, and holds a Computer Science degree from Vanier College.

Current Role at TELUS

Idrissa Traore is currently a Technical Support Specialist at TELUS in the Montreal, Canada area. He has been with the company since September 2019, providing support and resolving technical issues for the company's customers.

Previous Experience at IBM

Before joining TELUS, Idrissa Traore worked as a Technical Support Agent at IBM in 2019. During his six-month tenure in Montreal, Canada, he managed customer inquiries and provided solutions to technical problems, contributing to the company's support operations.

Role at Babel Media

Idrissa Traore served as a QA Functionality Tester (Game Tester) at Babel Media from 2013 to 2015. In this role, he was responsible for testing video game functionality, identifying bugs, and ensuring the overall quality of game products.

Early Career as Warehouse Clerk and Team Instructor

Idrissa began his career as a Warehouse Clerk at List Transport, where he worked for five months from 2011 to 2012. Prior to that, he gained experience as a Team Instructor at McDonald's Canada, working there for three years from 2008 to 2011, where he was involved in training and team management.

Education in Computer Science

Idrissa Traore studied Computer Science at Vanier College, where he completed his education from 2011 to 2015. He also attended Ecole Secondaire Dalbe Viau, achieving his high school diploma with a focus on General Studies from 2006 to 2011.

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