Imad Hamouchi
About Imad Hamouchi
Imad Hamouchi is a Technical Specialist at TELUS in Montreal, Canada, with over eight years of experience in technical support and system administration.
Current Position at TELUS
Imad Hamouchi currently works at TELUS in Montreal, Canada Area. He holds dual roles as a Technical Specialist and Technology Analyst II MPS. His responsibilities likely encompass a range of technical support and system administration duties, leveraging his extensive expertise in network installation, monitoring, and troubleshooting.
Experience at Franklin Empire
From 2007 to 2011, Imad Hamouchi worked at Franklin Empire in Montreal, Canada Area as an IT Support Analyst. During his four-year tenure, he provided technical support and gained substantial experience in handling IT-related issues, thereby honing his skills in system administration and technical problem-solving.
Previous Employment at Bell Canada
Prior to joining Franklin Empire, Imad Hamouchi worked at Bell Canada as a Technical Support representative Level 1. His stint at Bell Canada lasted for four months in 2006, during which he provided front-line technical support and customer service.
Educational Background
Imad Hamouchi holds a Bachelor's degree in Computer Science from Université de Montréal, where he studied from 2003 to 2006. Before pursuing his bachelor's, he earned a DEC in Computer Engineering from High Tech, studying from 2001 to 2003. These educational qualifications laid a solid foundation for his career in technical support and system administration.
Technical Skills and Proficiency
Imad Hamouchi is proficient in network installation, monitoring, and troubleshooting. He has advanced knowledge of both Windows and Linux-based systems, and is skilled in using virtualization technologies and remote control software. His technical expertise extends to operating systems such as Windows Server, Linux, Unix, and mobile platforms (Android, iOS, BlackBerry). He is experienced with network protocols including LAN, WAN, TCP/IP, and VoIP/SIP (Asterisk). Additionally, he has substantial experience in using software and utilities like NetBackup, Citrix, Patrol Central, Remedy, and LYNX.