Irena Pollak
About Irena Pollak
Irena Pollak is an Agile Coach and Business System Analyst at TELUS with over 20 years of experience in software development and project delivery.
Company
Irena Pollak currently works at TELUS as an Agile Coach and Business System Analyst. Located in the Vancouver, Canada area, she contributes to the organization by tailoring agile principles and frameworks to meet the specific needs of the business and its teams.
Title
Irena Pollak holds the dual role of Agile Coach and Business System Analyst at TELUS. Her responsibilities include onboarding teams to agile-based delivery, coaching Scrum Masters, Product Owners, team members, stakeholders, and executives, and ensuring the integration of agile methodologies into organizational processes.
Education and Expertise
Irena Pollak attained an MBA from the University of Ben-Gurion, Israel, from 1994 to 1997. She has over 20 years of experience in software development and project delivery, including comprehensive skills in billing, rating, pricing, ordering, and provisioning systems. Additionally, she is a Certified Scrum Master with more than two years of hands-on coaching experience in agile methodologies.
Professional Background
Irena Pollak has a diverse professional background. She previously worked as a Customer Business Specialist at Monexa (2009-2010), a Business Analyst at AeroInfo Systems - The Boeing Company (2008-2009), and held a Team Lead position at Amdocs (1996-2008). At TELUS, she also served as a Team Manager prior to her current role. Her extensive experience across multiple roles and companies has enriched her expertise in various aspects of business analysis and agile coaching.