Irene Korinetz
About Irene Korinetz
Irene Korinetz is a Senior Program Manager in Customer Experience at Telus, based in Vancouver, British Columbia, Canada. She has over 7 years of experience in customer experience management and holds degrees from institutions in Canada, Spain, and Peru.
Current Role at Telus
Irene Korinetz is a Senior Program Manager specializing in Customer Experience at Telus, located in Vancouver, British Columbia, Canada. In this role, she oversees customer experience initiatives and ensures that customers receive high-quality support and service. Joining Telus in November 2016, Irene has over 7 years of experience managing customer experience programs within the company.
Previous Experience
Before joining Telus, Irene Korinetz worked as a Manager in a Project Management Office (PMO). This role provided her with significant experience in managing projects and programs, paving the way for her subsequent focus on customer experience management.
Educational Background
Irene Korinetz holds an extensive and diverse educational background. She achieved a Master of Business Administration (MBA) from the University of British Columbia, completing her studies from 2008 to 2009. Additionally, she attained an MBA from ESADE in 2009. Irene also studied at the Institute of Canadian Bankers in 2004 and earned a Bachelor's degree from Pontificia Universidad Católica del Perú, where she studied from 1996 to 2001.
Professional Base
Throughout her career, Irene Korinetz has been based in Vancouver, British Columbia. In this region, she has built a significant part of her professional journey, notably contributing to Telus as a Senior Program Manager.