Iryna Semendyayeva
About Iryna Semendyayeva
Iryna Semendyayeva is a Service Resolution Manager at TELUS in Montreal, Canada, with over a decade of experience at the company. She holds a Project Management Certificate from Université de Montréal - HEC Montréal and a First Aid certification from Ambulance St-Jean.
Title
Iryna Semendyayeva is a Service Resolution Manager at TELUS, based in Montreal, Canada. She has been with the company since July 2011, accumulating over a decade of experience in her field.
Current Role at TELUS
In her role as a Service Resolution Manager at TELUS, Iryna Semendyayeva focuses on handling and resolving service-related issues. Her responsibilities likely include overseeing customer service processes, ensuring efficient resolution of service problems, and managing a team dedicated to maintaining high standards of customer satisfaction.
Project Management Certification
Iryna Semendyayeva holds a Project Management Certificate from Université de Montréal - HEC Montréal. She pursued this certification as part of her Associate’s Degree program, which she completed from 2014 to 2018. This certification indicates her proficiency in managing projects, aligning with her role at TELUS.
First Aid Certification
In 2015, Iryna Semendyayeva achieved a First Aid certification from Ambulance St-Jean. The certification, obtained over 11 months, demonstrates her preparedness for emergency medical situations, adding a valuable skill set to her professional repertoire.
Educational Background
Iryna Semendyayeva studied at Université de Montréal - HEC Montréal, where she completed her Associate’s Degree in Project Management. Her education spanned four years, from 2014 to 2018, equipping her with essential project management skills that she applies in her role at TELUS.