Ishwardath Maharaj
About Ishwardath Maharaj
Ishwardath Maharaj is a Manager at TELUS in Ontario, Canada, with over 24 years of experience at the company, including roles as Senior Business Systems Analyst.
Current Role at TELUS
Ishwardath Maharaj is currently serving as a Manager at TELUS in Ontario, Canada. He has been managing a team in this role since September 2015. His responsibilities include overseeing the operation and advancement of business systems while ensuring that his team meets organizational goals and objectives.
Previous Experience at TELUS
Prior to his current role, Ishwardath Maharaj worked as a Senior Business Systems Analyst at TELUS for 17 years, from 1998 to 2015. During this time, he was involved in analyzing business needs and developing solutions to improve business processes within the company. His extensive tenure at TELUS highlights his deep understanding of the company's systems and operations.
Early Career
Ishwardath Maharaj began his career as a Programmer/Analyst at The City of Vaughan, a role he held for four months in 1997. This position allowed him to gain initial experience in programming and systems analysis, setting the stage for his later roles in business system analysis and management.
Educational Background
Ishwardath Maharaj holds a BSc in Computer Science and Business from the University of the West Indies, St. Augustine Campus, which he completed between 1985 and 1988. He further enhanced his qualifications by obtaining an Advanced Certificate of Completion in Business Analysis from McMaster University, where he studied from 2007 to 2010.
Technical Expertise
Ishwardath Maharaj has expertise in BMC Remedy AR System, a platform known for building and managing service management applications. He specializes in application design, primarily focusing on ticketing and workflow systems. Additionally, he possesses strong skills in data modeling, especially in the context of helpdesk operations. These technical skills underscore his capability to design and manage complex business solutions.