Iuliana Preodisteanu
About Iuliana Preodisteanu
Iuliana Preodisteanu is a Technical Support Agent at Telus and a Customer Service Representative at both HP and Telus International Europe in Bucharest, Romania.
Current Roles at TELUS
Iuliana Preodisteanu currently works as a Technical Support Agent at TELUS located in Bucharest, Bucuresti, Romania. In this role, she is responsible for providing technical assistance to clients, troubleshooting issues, and ensuring top-quality support services. Her position involves interfacing with customers to resolve technical problems, contributing to the overall customer experience at TELUS.
Customer Service Role at HP
Iuliana Preodisteanu is also employed at HP as a Customer Service Representative in Bucharest, Bucuresti, Romania. In this capacity, she handles customer inquiries, provides solutions to various issues, and maintains a high level of customer satisfaction. Her work includes managing communications with clients, addressing their concerns, and ensuring prompt resolution of any problems they encounter.
Position at TELUS International Europe
In addition to her responsibilities at TELUS and HP, Iuliana Preodisteanu serves as a Customer Service Representative at TELUS International Europe, based in Bucharest, Bucuresti, Romania. This role involves supporting customers through problem-solving and service provision, aiming to enhance the customer experience. Her duties encompass effective communication with clients and delivering timely responses to their service needs.
Education and Qualifications
Iuliana Preodisteanu completed her Bachelor’s degree at the National School of Political Studies and Administration, studying from 2015 to 2017. This academic achievement provided her with a foundation in political studies and administration, equipping her with critical skills for her roles in customer service and technical support. Her educational background contributes to her ability to manage client interactions and administrative tasks proficiently.