Jackson Ling
About Jackson Ling
Jackson Ling is a Business Analyst II at TELUS, with a diverse background in technical support, customer service, and sales.
Current Role at TELUS
Jackson Ling currently holds the position of Business Analyst II at TELUS. Since December 2020, he has been responsible for the design, development, and delivery of medium to complex projects. This role requires a keen understanding of business processes and technical requirements, emphasizing coordination across various departments to meet business objectives.
Previous Roles at TELUS
Jackson Ling has an extensive history with TELUS, having worked in multiple roles. From 2019 to 2020, he was a Business Analyst, focusing on enhancing business operations in Vancouver, British Columbia. Prior to this, he served as a Digital Home Technician from 2016 to 2019, specializing in customer support and technical troubleshooting for home digital services.
Experience at Canucks Sports & Entertainment
Jackson Ling worked as a Ticket Centre Supervisor at Canucks Sports & Entertainment (CSE) from 2014 to 2018. Over these four years, he managed ticket sales and customer service. This role required strong leadership skills and the ability to handle significant customer interactions.
Roles in Promotions and Sales
Jackson Ling gained significant experience in promotions and sales over the years. He worked as a Promoter for Go Bee Industries from 2009 to 2011, followed by roles at various marketing firms, including Match Marketing Group, Diamond Integrated Marketing, and Inventa. These roles involved direct customer engagement, product marketing, and sales assistance.
Educational Background
Jackson Ling studied at the British Columbia Institute of Technology (BCIT), where he completed a program in Operations Management from 2012 to 2014. He also earned a Certificate in New Media Design & Web Development from BCIT, completing the program in 2010. His education provided a strong foundation in both technical and managerial disciplines.