Jacob Black Lock
About Jacob Black Lock
Jacob Black Lock is a Senior Product Manager at TELUS in Vancouver, British Columbia, Canada, with extensive experience in product and project management roles.
Company
Jacob Black Lock is currently employed at TELUS, a telecommunications company based in Vancouver, British Columbia, Canada. He holds the position of Senior Product Manager, contributing significantly to TELUS’s Internet, TV, and SmartHome product lines. His work includes strategy development and the coordination of customer experience and product evolution for consumer high-speed Internet access.
Title
Jacob Black Lock serves as a Senior Product Manager at TELUS. He has extensive experience with product and project management, previously holding roles such as Product Manager and Project Manager within the company. His responsibilities include designing and implementing new capabilities for TELUS’s product lines.
Education and Expertise
Jacob Black Lock has a well-rounded educational background. He earned a Bachelor of Business Administration (BBA) in Human Resources and Management Information Systems from Simon Fraser University. He also studied at the University of Victoria, focusing on Computer Science and Music. In addition, he has certifications from the IBM Learning: Agile Academy in Agile Leadership & Project Management, including the Agile Explorer Badge. His educational foundation supports his work in integrating technology with best business practices like Design Thinking, Agile, and Lean.
Professional Background
With roots as an Audio-visual Technician at Naramata Centre, Jacob Black Lock’s career has evolved through various roles. He served as BC Regional Staff at The United Church of Canada before moving into a Business Analyst role at Provincial Health Services Authority. He later became a Business Process Consultant at Myriad Media. Enhancing his project management skills at IBM, he then transitioned to TELUS, where he worked his way up from Project Manager to Product Manager before assuming his current senior role.
Achievements
Throughout his career, Jacob Black Lock has focused on organizational development, process optimization, and product improvement. At TELUS, he designed and implemented several new capabilities for the company's Internet, TV, and SmartHome product lines. He is recognized for his strategic approach to technology integration and business best practices, driving customer experience and geographic expansion for TELUS's consumer high-speed Internet. His efforts are aimed at making processes and experiences better, reflecting his passion for continuous improvement.