Jail Moreira
About Jail Moreira
Jail Moreira is a Language Data Analyst at TELUS in Ireland with a background in facilities management and customer service, and is fluent in multiple languages.
Current Position at TELUS
Jail Moreira is currently working as a Language Data Analyst at TELUS in Ireland. In this role, Jail leverages his multilingual capabilities, fluent in English, Spanish, Portuguese, and also learning Russian, to handle complex language data tasks. His work involves analyzing and managing language data to support TELUS's diverse and international client base.
Professional Experience in Facilities Management and Security
Jail Moreira has accumulated significant experience in facilities management and security roles. From 2019 to 2021, he served as a Facilities Assistant at Keyguard Uk Limited in Dublin, County Dublin, Ireland. Prior to this, he worked for two years at RFC SECURITY UK LIMITED as a Concierge, ensuring high standards of client service and facility management. In 2021, Jail briefly worked at aparto Student, also in Dublin, as a Facilities Assistant, demonstrating his versatility and hands-on approach in various support roles.
Customer Service Management at Vivo
Jail Moreira's experience at Vivo (Telefônica Brasil) as a Customer Service Manager, from 2015 to 2017, was marked by numerous responsibilities and achievements. In this role, Jail was responsible for hiring, leading, and training employees. He effectively addressed customer issues related to contract misinterpretation, agreement, cancellation, and customer retention, showcasing his problem-solving skills and customer-focused approach. This role was based in Planaltina, Federal District, Brazil.
Educational Background in Business and Marketing
Jail Moreira studied at Independent College Dublin, where he pursued a Bachelor's degree in Business, Management, Marketing, and Related Support Services from 2018 to 2021. He is currently augmenting his knowledge with a specialization in marketing. Jail's education in these fields underpins his passion for communication, intercultural relations, and employing evidence-based marketing strategies to drive business innovation and creativity.
Language Proficiency
Jail Moreira is multilingual, fluent in English, Spanish, Portuguese, and currently learning Russian. This linguistic proficiency enables him to effectively engage with diverse populations, enhancing his capability in roles that require strong communication skills and cross-cultural interactions. His language skills are a significant asset in his current role as a Language Data Analyst at TELUS.