Jake Henley
About Jake Henley
Jake Henley is a Sales Representative at TELUS in Calgary, Alberta, Canada, with over 10 years of customer service experience and a background in beauty consulting and network systems administration.
Current Position at TELUS
Jake Henley is currently employed as a Sales Representative at TELUS in Calgary, Alberta, Canada. In this position, he is responsible for engaging with customers to understand their needs and providing appropriate solutions. His role entails leveraging effective communication skills to establish and maintain strategic relationships, ensuring that each customer interaction is meaningful and productive.
Previous Experience at Shoppers Drug Mart
Jake Henley has extensive experience working at Shoppers Drug Mart in various roles. From 2020 to 2021, he served as a Beauty Consultant in Calgary, AB. Prior to this, he was a Beauty Boutique Expert from 2017 to 2019 and again from 2011 to 2012, holding similar roles from 2007 to 2011 in Vancouver, BC. These roles involved providing expert beauty advice and personalized service to customers, highlighting his strong background in customer service and beauty product knowledge.
Background in Beauty and Fragrance Consultancy
Jake Henley has notable experience in the beauty and fragrance industry. He worked at Holt Renfrew as a Designated Beauty Advisor - Specialist from 2012 to 2016 and as a Fragrance Consultant at various companies from 2016 to 2017. These positions allowed him to develop a keen understanding of the beauty sector, gain expertise in various products, and enhance his ability to provide tailored recommendations to clients.
Educational Qualifications
Jake Henley holds a Diploma in Network Systems Administration from Sundance College, achieved between 2019 and 2020. He also earned an Associate's degree in Business Administration, Marketing from Southern Alberta Institute of Technology (SAIT) from 2005 to 2006. These educational achievements have equipped him with a strong foundation in both technical and business disciplines, enhancing his capability to perform in diverse professional environments.
Skills and Professional Abilities
Jake Henley brings over 10 years of experience in customer service to his current role. He is highly organized, excels in fast-paced environments, and possesses strong prioritization abilities. Henry is capable of handling sensitive information with confidentiality, works well independently or as part of a team, and is detail-oriented with strong analytical skills. He has a demonstrated ability to communicate effectively, both in writing and orally, and can quickly learn and adapt to new tasks.