James Dai, Pmp, Cissp
About James Dai, Pmp, Cissp
James Dai is a Complex Solutions Consultant and Channel Engagement Manager at TELUS and a Project Manager at BSM Technologies, with extensive experience in project management and quality assurance.
Current Roles and Responsibilities
James Dai currently holds dual roles: Complex Solutions Consultant and Channel Engagement Manager at TELUS, located at 25 York Street, Toronto, and Project Manager at BSM Technologies, situated at 366 Bay Street, Toronto. At TELUS, he leads cross-functional teams and collaborates with Account Managers, Architects, Product, Engineering, Legal, Operations, and Finance teams to develop security solutions. Additionally, he provides confidential consultancy to the Enterprise Sales team, supports proposal preparation, and reviews business cases related to CAPEX and OPEX.
Professional Experience
James Dai has a diverse professional background. He previously worked at WebTech Wireless as a Project Coordinator from 2010 to 2011 in Toronto. Prior to that, he held a role at Symcor Inc as a Proof Operator between 2007 and 2009. He also worked as a Quality Assurance Technician at Interfleet from 2007 to 2010. At TELUS, his key responsibilities include influencing Product Management to align with customer demands and market trends, reviewing business cases, and supporting the preparation of relevant business documentation.
Educational Background
James Dai has an extensive educational background from the University of Toronto. He completed a Bachelor of Applied Science and Engineering in Electrical and Computer Engineering from 2002 to 2006. He also pursued various project management-related studies, earning several certificates: Project Management Certificate in 2012, Advanced Project Management Certificate in 2012, Risk Management in Projects in 2013, Managing International Projects in 2013, and Agile Practices in Project Management in 2016. Additionally, he studied Business Analysis Practices in Project Management in 2016.
Collaboration with Product Management
At TELUS, James Dai plays a crucial role in collaborating with the Product Management team. His responsibilities include influencing necessary changes based on customer demands and the market landscape. He also partners with the team to develop training materials for internal Account and Sales Specialist teams, ensuring that these teams are well-equipped with the knowledge required to meet client needs and stay competitive in the market.