Jamian Cheung
About Jamian Cheung
Jamian Cheung is a Senior Business Helpdesk Specialist V at Telus Corporation with over 13 years of experience. He holds multiple certifications in network and IT support and has a background in commerce.
Current Role at Telus Corporation
Jamian Cheung serves as a Senior Business Helpdesk Specialist V at Telus Corporation. In this role, he provides phone support to customers and helps address various technical issues. Jamian has been with Telus Corporation for over 13 years, having started his tenure in June 2010. His responsibilities include configuring DNS registries, managing email migrations, and planning and migrating Microsoft domains.
Previous Experience at Superclick, Inc.
Before joining Telus Corporation, Jamian Cheung worked at Superclick, Inc. as a Computer Network Helpdesk Support technician. He was employed at Superclick from 2008 to 2010, where he worked at 10222 Boulevard Saint-Michel, Montréal-Nord, QC H1H 5H1. In his role, he gained foundational experience in network helpdesk support, which was pivotal in shaping his career in the industry.
Education and Certifications
Jamian Cheung has an extensive educational background from Champlain College St-Lambert. He completed his AEC – Cisco Certified Network Associate – Routing and Switching in 2011 after a one-year program. He also achieved an AEC – Cisco Certified Wireless Associate in 2010 and an AEC – Information Technology Client Support in 2009. Additionally, Jamian holds a Bachelor of Commerce degree, which he earned in 2007 after three years of study. He is also certified as a Google Apps Administrator.
Technical Skills and Expertise
Jamian Cheung possesses a wide range of technical skills and expertise. He is proficient in configuring and managing Active Directory and has experience in setting up security policies and anti-spam measures such as SPC and DKIM. His skill set extends to managing and migrating Microsoft domains and configuring DNS registries. His experience in email migrations and phone support further solidifies his comprehensive skill set in the IT support domain.
High School Education
Jamian Cheung completed his high school education at Centennial Regional High School. His foundational education set the stage for his advanced studies and successful career in information technology and network support.