Jason Beers
About Jason Beers
Jason Beers is the Manager of Channel Operations at TELUS in Edmonton, Alberta, Canada, with over a decade of experience in various managerial and analytical roles within the company.
Current Role at TELUS
Currently, Jason Beers serves as the Manager of Channel Operations at TELUS in Edmonton, Alberta, Canada. In this role, he is responsible for overseeing the efficiency and effectiveness of channel operations, ensuring smooth workflows and optimal performance. His work involves strategic planning and execution to enhance the operational standards within the team.
Previous Roles at TELUS
Jason Beers has accumulated extensive experience within TELUS through various roles over the years. From 2018 to 2020, he was a Business Consultant for the Technician Sales Channel Operations in Victoria, British Columbia. Prior to this, from 2015 to 2018, he served as a Field Support Manager in Calgary, Alberta. His earlier roles include Team Manager and Business Analyst II in Calgary, spanning from 2010 to 2015. He also worked as a Quality Coach between 2008 and 2010.
Education and Expertise
Jason Beers obtained his Bachelor of Arts (B.A.) in Sociology from Thompson Rivers University, where he studied from 1999 to 2003. His educational background in sociology has provided a solid foundation for understanding team dynamics and improving operational efficiency within business environments. Over a decade of managerial and analytical roles at TELUS has further honed his expertise.
Operational Efficiency Initiatives
Jason Beers played a pivotal role in developing a new strategy for the technician sales channel at TELUS. This strategy significantly improved operational efficiency, demonstrating his capability in leading impactful business initiatives. His role involved meticulous planning and strategic guidance, which resulted in enhanced performance metrics for the channel.
Field Support and Quality Coaching Experience
With comprehensive experience managing field support operations, Jason Beers has significantly contributed to improving service delivery standards at TELUS. His strong background in quality coaching has been instrumental in boosting team performance and customer satisfaction. During his tenure as a Quality Coach and Field Support Manager, he implemented several initiatives that streamlined operations and elevated the quality of service.