Jatin Chopra
About Jatin Chopra
Jatin Chopra is an IT Support Technician at TELUS in Calgary, Alberta, with over 4 years of experience in technical support, network maintenance, and DSL installation and repair.
Company
Jatin Chopra is currently an IT Support Technician at TELUS in Calgary, Alberta, Canada. He previously worked at SyskaTech INC as an IT Support Technician from 2016 to 2019. His role at TELUS involves frequent traveling across the province to cover different sites, where he installs, programs, tests, repairs, and services a variety of CCTV security systems and equipment.
Title
Jatin Chopra serves as an IT Support Technician. His responsibilities include technical support operations, network maintenance, installation and repair of DSL, troubleshooting network-related problems, and providing user support and customer service.
Education and Expertise
Jatin Chopra earned a Bachelor of Computer Application degree from Guru Nanak Dev University in 2013. He completed a GIS program at Fleming College in 2015. His technical expertise encompasses programming languages like C++, JavaScript, HTML, Python, and ArcGIS. Additionally, he is skilled in using remote assistance tools such as Team Viewer and knowledgeable in networking protocols including LAN, TCP/IP, DNS, DHCP, and Microsoft MDT.
Background
Jatin Chopra has worked extensively in IT support roles. At SyskaTech INC, he gained valuable experience from 2016 to 2019. His role at TELUS involves responsibilities such as operating computerized testing systems to conduct service tests on customer lines and equipment, structure cabling, low voltage wiring, and demarc extension.
Technical Skills and Proficiency
Jatin Chopra is proficient in software application suites such as Office 365 and Google Suite. He is skilled in collaborative technologies including Zoom, MS Teams, Adobe Connect, Skype, and Google Meet. He is familiar with multiple web browsers like Chrome, Safari, Firefox, MS Edge, IE, and Opera. His work experience spans various platforms, including Windows OS (7/8/10), Mac OS, and Android.