Jean Francois Matte
About Jean Francois Matte
Jean Francois Matte is the Director of Business Enablement at TELUS in Montreal, Canada, with extensive experience in customer retention strategies and contact center management.
Director Business Enablement at TELUS
Jean Francois Matte serves as the Director of Business Enablement at TELUS, based in Montreal, Canada. In this role, he has been leading the Sales Enablement team since May 2017. His responsibilities include overseeing strategies to improve sales efficacy and ensuring that the sales team is well-equipped to meet their targets. His leadership plays a crucial role in enhancing the overall performance of TELUS’s sales operations.
Work Experience at TELUS
Jean Francois Matte has a long-standing history with TELUS, where he has held several positions over the years. Prior to his current role, he worked as a Business Consultant for seven months in 2016-2017. Before that, he spent five years, from 2011 to 2016, as a Sales Consultant. His extensive experience at TELUS spans various facets of sales and business consulting, showcasing his versatility and in-depth understanding of the telecommunications industry.
Education at HEC Montreal
Jean Francois Matte is a graduate of HEC Montreal, where he earned a Bachelor of Applied Science (B.A.Sc.) degree. His educational stint at this prestigious business school in Canada lasted from 2000 to 2012. The comprehensive business education he received has provided a strong foundation for his career in sales and business enablement.
Experience in Customer Retention and Contact Centers
Jean Francois Matte brings extensive experience in customer retention strategies within the telecommunications industry. His background includes significant expertise in managing contact centers, where he has implemented strategies to improve customer satisfaction and retention rates. This experience is a testament to his capabilities in handling complex customer-related challenges and optimizing contact center operations.
Background in Sales and Account Management
Throughout his career, Jean Francois Matte has built a proven track record in sales management and account management. His roles at TELUS have equipped him with deep insights and practical experience in driving sales performance and managing key accounts. His strong background in these areas highlights his ability to develop and execute effective sales strategies.