Jeff Cruickshank
About Jeff Cruickshank
Jeff Cruickshank is the General Manager of Customer Solutions Delivery at TELUS in Okanagan South, British Columbia, with over 20 years of experience in the telecommunications industry.
Current Role at TELUS
Jeff Cruickshank is currently serving as the General Manager of Customer Solutions Delivery at TELUS in Okanagan South, British Columbia. He has been leading the Customer Solutions Delivery team since July 2019. In this role, he focuses on overseeing the delivery of customer solutions, ensuring high standards of service and customer satisfaction.
Previous Position at Tom Harris
Prior to his current role at TELUS, Jeff Cruickshank worked at Tom Harris: Cellular l TV l Internet as the Chief Operating Officer. He held this position for 14 years from 2005 to 2019. During his tenure, he was responsible for overseeing the operations of the company's cellular, TV, and internet services, ensuring efficient service delivery and operational excellence.
Managerial Experience at TELUS
Jeff Cruickshank has extensive experience at TELUS, having held multiple managerial roles. From 2004 to 2005, he served as the Business Development Manager. Prior to that, he was the Team Manager for Corporate Client Support from 2002 to 2004. These roles involved managing teams, developing business strategies, and supporting corporate clients to ensure that their needs were met effectively.
Educational Background
Jeff Cruickshank has a well-rounded educational background. He holds a Bachelor of Human Kinetics (BHK) degree from The University of British Columbia, which he obtained between 1992 and 1997. In 2021, he completed a short-term study program at the University of Alberta. Additionally, he graduated from Saint George's High School in 1992 with a High School Diploma.
Industry Experience
Jeff Cruickshank brings over 20 years of experience in the telecommunications industry. His extensive career includes leading roles at both TELUS and Tom Harris: Cellular l TV l Internet. His experience spans across various domains, including business development, customer support, and operational management. This extensive background has equipped him with a deep understanding of the telecommunications sector and the skills needed to drive business success.