Jeffrey Neitzel
About Jeffrey Neitzel
Jeffrey Neitzel is a Customer Implementation Manager at TELUS in Ottawa, Ontario, Canada, with extensive experience in telecommunications and IT service management.
Current Role at TELUS
Jeffrey Neitzel serves as the Customer Implementation Manager and Manager, Operations at TELUS. Since November 2020, he has been responsible for overseeing various customer implementation initiatives in Ottawa, Ontario, Canada. His role involves ensuring successful delivery and integration of telecommunications solutions for clients, leveraging his extensive knowledge in the field.
Previous Experience at CSC-Computer Sciences Corporation
Before joining TELUS, Jeffrey Neitzel worked as a Voice Engineer at CSC-Computer Sciences Corporation from 2003 to 2006. During his three-year tenure, he specialized in voice technology, contributing to the implementation and maintenance of voice communication systems.
Long-Term Engagement at Nortel Networks
From 1996 to 2002, Jeffrey Neitzel held the position of Lab Manager at Nortel Networks. His six-year role involved managing laboratory operations, which included overseeing the development and testing of telecommunications equipment. His responsibilities covered both technical and managerial aspects, ensuring efficient lab management.
Early Career at Bell Canada
Jeffrey Neitzel’s professional journey began at Bell Canada, where he worked as a Central Office Technician from 1987 to 1996. Over the span of nine years, he gained foundational experience in managing telecommunications switches and contact centers, which laid the groundwork for his future roles in the industry.
Educational Background
Jeffrey Neitzel studied at Algonquin College of Applied Arts and Technology, where he completed a program in Business, Accounting from 1992 to 1993. Prior to that, he attended Bell High School from 1982 to 1987. His academic background provided him with a strong foundation in business practices and accounting principles.