Jennifer Marin
About Jennifer Marin
Jennifer Marin is a Loyalty and Retention Specialist at TELUS in Vancouver, Canada, with over 8 years of experience at the company.
Current Role at TELUS
Jennifer Marin is currently positioned as a Loyalty and Retention Specialist at TELUS in the Vancouver, Canada Area. In this role, she focuses on resolving client concerns and optimizing client accounts to ensure high customer satisfaction and retention. Marin's duties involve addressing both inbound and outbound client communications, assisting clients with technical issues, and providing resolutions or making appropriate referrals.
Previous Role at TELUS
Before her current role, Jennifer Marin worked as a Client Care Representative at TELUS from 2014 to 2015 in the Vancouver, Canada Area. During this period, she developed her skills in client communication and customer support, laying the foundation for her current specialization in loyalty and retention.
Experience at JW Research
Jennifer Marin also has experience as an Onboarding/Recruitment Assistant at JW Research, where she worked for six months from 2013 to 2014 in Vancouver, Canada Area. In this position, she was involved in recruitment processes and helping new employees assimilate into the company.
Management Roles at MARK EDWARDS/W COMPANIES/SIXTYCANADA
Jennifer Marin started her career in management positions at MARK EDWARDS/W COMPANIES/SIXTYCANADA. She served as a Manager from 2010 to 2012 in James Perse and prior to that as an Assistant Manager from 2009 to 2010 in James Perse. These positions provided her with foundational leadership and managerial skills.