Jennifer Mohammad
About Jennifer Mohammad
Jennifer Mohammad is a Helpdesk Specialist at TELUS, Customer Care Representative at Home Depot, and a High School Tutor in Montreal, Canada, with a background in Business Administration and Human Resources Management.
Company
Jennifer Mohammad currently works at three organizations simultaneously in Montreal, Canada. At TELUS, she serves as a Helpdesk Specialist since September 2017, where she utilizes her technical support skills. Additionally, she contributes her customer service expertise at Home Depot as a Customer Care Representative. Jennifer also operates independently as a High School Tutor, applying her teaching capabilities to assist students in academic growth.
Education and Expertise
Jennifer Mohammad pursued extensive education in business and political science. From 2008 to 2010, she attended Vanier College, earning a Diploma of College Studies in Social Sciences. She then transitioned to Concordia University and obtained a Bachelor's degree with a Minor in Political Science and Government from 2011 to 2012. Continuing her academic journey, she studied at John Molson School of Business, where she completed a Bachelor's degree in Human Resources Management (2012-2015) and a Graduate Certificate in Business Administration and Management (2016-2018). She also holds a CHRP certification, underpinning her human resources knowledge.
Professional Experience
Jennifer brings a wealth of professional experience across multiple roles. In her position as a Helpdesk Specialist at TELUS, a role she has held since September 2017, she demonstrates her aptitude in technical support and problem-solving. At Home Depot, her role as a Customer Care Representative highlights her customer service competencies. As a Self-Employed High School Tutor, she showcases her ability to educate and mentor students effectively.
Skills and Attributes
Jennifer Mohammad is recognized for her strong communication and interpersonal skills, crucial for excelling in customer-facing roles. Her efficiency in organization and time management further enhances her professional efficiency. Known for being detail-oriented and resourceful, she applies effective problem-solving abilities to her work. Jennifer's self-motivation and dependability are well-documented, as is her commitment to continuous learning and improvement through embracing constructive criticism.