Jennifer Russell
About Jennifer Russell
Current Position at TELUS
Jennifer Russell is currently employed at TELUS as the Lead Indigenous Connectivity for Alberta. Based in Calgary, Alberta, Canada, she focuses on enhancing connectivity solutions specifically for Indigenous communities. Her role emphasizes bridging digital divides and ensuring access to essential telecommunications services for these communities.
Previous Position at Shell
Before joining TELUS, Jennifer Russell worked at Shell for several years in various capacities. From 2018 to 2021, she served as an External Relations Advisor, Social Performance and Indigenous Peoples Policy. Prior to that, from 2015 to 2018, she was an External Relations Advisor. Her initial role from 2013 to 2015 was as a Consultation Specialist. She also began her career at Shell as a Consultation & Indigenous Relations Intern from 2012 to 2013.
Experience at Chinook Lodge Aboriginal Resource Centre
Jennifer has extensive experience supporting Indigenous students through her roles at Chinook Lodge Aboriginal Resource Centre, SAIT Polytechnic. She served as a Coordinator in 2012 and as a Student Advisor from 2010 to 2012. Her work focused on facilitating resources and support systems tailored to the needs of Indigenous students.
Educational Background
Jennifer Russell holds a Bachelor of Arts (B.A.) from The University of Calgary, which she completed between 2006 and 2011. She also completed the Aboriginal Education Program at Mount Royal College from 2002 to 2004. Her educational background has equipped her with the knowledge and skills relevant to her focus on Indigenous relations and social performance.
Early Career and Customer Service Roles
Jennifer Russell began her career with various roles that provided foundational skills. From 1998 to 2001, she worked as a Customer Service Representative at Shaw Communications. She also held a similar role at the City of Calgary in 2010. These positions involved providing support and assistance to customers, ensuring a high level of service and satisfaction.