Jeremie Gravel
About Jeremie Gravel
Jeremie Gravel is a Senior Analyst at TELUS, specializing in the implementation of service operations in Ville de Quebec and Vancouver, British Columbia.
Current Title and Role at TELUS
Jeremie Gravel currently holds the position of Analyste Senior, Mise En Opération Des Services at TELUS. He works in Ville de Quebec, focusing on the implementation and operationalization of services. In parallel, he also operates as an analyst for service deployment in Vancouver, British Columbia, Canada. His role encompasses a wide range of responsibilities, including coordinating technical teams, managing system interconnections, and ensuring the smooth setup and functioning of telephony stations.
Education and Technical Expertise
Jeremie Gravel completed his studies at Cegep de Rimouski, where he specialized in Electronique / Reseautique, achieving a diplôme in technologie du genie électrique. From 2001 to 2004, he acquired deep knowledge in electronic engineering and networking over a span of three years. His extensive education has laid a solid foundation for his expertise in various VoIP technologies and IP telephony solutions.
Experience with VoIP Technologies
Throughout his career, Jeremie Gravel has garnered extensive experience with a wide array of VoIP technologies. His expertise includes but is not limited to CISCO VoIP/CUCM/CUC/CCX/IM&P/CME/CER/CPCA/CUBE/PERIMETA/UCS/HCS/TMS/MCU/VCS/ExpWay/VG/SWITCH/ROUTER. His role involves ensuring the reliability and security of telephony and networking systems, as well as leading the development of networking and IP telephony solutions.
Network and IP Telephony Solutions Development
At TELUS, Jeremie Gravel is responsible for the development of networking and IP telephony solutions. This includes coordinating the installation of telephony systems, managing interconnections with external networks such as WAN and PSTN, and maintaining system reliability and security. His work ensures that all telephony systems operate efficiently and securely for the clients.
Client Support and Training
Jeremie Gravel provides comprehensive training, advice, and support to clients concerning various VoIP technologies. He coordinates the setup of telephone workstations and maintains regular follow-ups with suppliers and clients to guarantee system functionality and ongoing maintenance. His efforts ensure that clients are well-equipped to handle their telephony systems effectively.