Jeremy Kimble
About Jeremy Kimble
Jeremy Kimble is a Service Technician at TELUS with over 16 years of experience, specializing in telecommunications and network maintenance.
Title and Current Role
Jeremy Kimble holds the position of Service Technician at TELUS, a role he has maintained for over 16 years since July 2007. In his current position, he is responsible for various tasks, including configuring and installing MS Lync Common area phones, SIP phones, and custom FreePBX installations.
Previous Work Experience
Before joining TELUS, Jeremy Kimble gathered extensive experience in the field of telecommunications through various roles. He worked as a Cabling Technician at Custom Cable Installation Inc. for a year from 2006 to 2007. Prior to that, he served as a Technician at Furtive Networks from 2005 to 2006. From 2004 to 2005, he was a Field Technician at Symtech Canada Ltd., and before that, he worked as a CSR Rep II at Convergys Customer Management Canada Inc. for 10 months between 2003 and 2004. All of these positions were in the Edmonton, Canada area.
Education and Certifications
Jeremy Kimble's educational background includes a Diploma in Telecommunications Technology from Thompson Rivers University, which he completed from 2000 to 2002. Additionally, he achieved a Journeyman Certificate from the Northern Alberta Institute of Technology after studying Communication Technician for 11 months in 2009. These academic credentials have equipped him with the technical knowledge necessary for his roles in telecommunications.
Specialized Skills and Responsibilities
In his role at TELUS, Jeremy Kimble is responsible for a variety of specialized tasks. These include transitioning users from TDM PBX to MS Lync, installing and maintaining HiPath 4000 PBX and remote shelves, and handling moves, adds, changes (MACs), and troubleshooting calls. He also plays an essential role in maintaining both copper and fiber infrastructure and assists in maintaining the data network, including wireless components.
Technical Expertise in Telecommunications
Jeremy Kimble has demonstrated proficiency in several technical areas throughout his career. He has a particular expertise in custom FreePBX installations to provide voicemail services to non-AD users. Additionally, he has proven skills in configuring and installing MS Lync Common area phones and SIP phones, making him a versatile asset in his field.