Jessica Abbraccio
About Jessica Abbraccio
Jessica Abbraccio is a Project Coordinator at TELUS with over 10 years of experience in customer service and project coordination.
Current Role at TELUS
Jessica Abbraccio currently works at TELUS as a Project Coordinator. She transitioned to this role in 2021 after serving as a Retention Specialist for two years. Her responsibilities include overseeing project timelines, coordinating with various departments, and ensuring that projects meet organizational objectives.
Previous Experience at TELUS
Before becoming a Project Coordinator, Jessica Abbraccio was a Retention Specialist at TELUS from 2019 to 2021. In this role, she focused on customer retention strategies and troubleshooting customer issues to improve satisfaction. Prior to this, from 2013 to 2019, she worked as a Customer Service Representative in the Montreal, Canada area. Her tenure at TELUS began as a Customer Service Representative, where she spent six years honing her skills in customer support and service delivery.
Experience in Customer Service and Project Coordination
With over 10 years of experience, Jessica Abbraccio has built a robust background in both customer service and project coordination. Her early career was marked by a strong focus on customer interactions and problem-solving, which she later merged with her project management skills in her current role at TELUS. This extensive experience has equipped her to handle complex projects and engage effectively with customers and team members.
Background in Real Estate
Jessica Abbraccio gained experience in the real estate sector by working as a receptionist at groupe sutton clodem. This role allowed her to develop her organizational and administrative skills, further enhancing her capabilities in handling customer and client interactions.