Jessica Bourque
About Jessica Bourque
Jessica Bourque is an Account Support Representative at TELUS in Toronto, specializing in the Exclusive Partner Program.
Current Role at TELUS
Jessica Bourque is presently serving as an Account Support Representative, Corporate EPP at TELUS in Toronto, Ontario, Canada. In this role, she specializes in providing highly customized wireless offers and enhanced support to employees through TELUS' Exclusive Partner Program. Jessica ensures rapid activation and processing, along with nationwide shipping as part of the EPP Service & Support Model. Additionally, she provides a dedicated call centre team and account representative for TELUS' Exclusive Partner Program clients.
Previous Experience at TELUS and Other Companies
Jessica Bourque has a rich history of positions in the telecommunications and real estate sectors. Prior to her current role, she worked at TELUS Mobileaxs as an Account Manager in 2016 for three months in Oakville, Ontario. She also held the role of Real Estate Sales Representative at Property.ca Realty Inc. from 2015 to 2016. Additionally, Jessica was a Sales Associate at Rogers Communications for ten months from 2015 to 2016 and served as a Cellular Product Expert at Future Shop from 2011 to 2015 in Toronto, Canada.
Educational Background
Jessica Bourque studied at Ryerson University where she completed a Bachelor's Degree in Retail Management from 2008 to 2012. She furthered her education in the field of real estate by attending OREA Real Estate College, where she completed Courses 1-3 of the Pre-Registration Segment from 2013 to 2014.
Expertise in Program Strategy Implementation
Jessica has played a pivotal role in assisting hundreds of organizations and associations with implementing tailored program strategies for TELUS' Exclusive Partner Program. Her responsibilities include ensuring rapid activation and processing, as well as providing a dedicated call centre team and account representative for clients. This expertise has significantly contributed to enhancing employee satisfaction and engagement through value-add incentives.
Passion and Specialization
Jessica Bourque is passionate about helping organizations enhance employee satisfaction and engagement through value-added incentives. She specializes in offering highly customized wireless solutions as part of TELUS' Exclusive Partner Program, enabling organizations to provide enhanced support and benefits to their employees.