Jessie Basi
About Jessie Basi
Jessie Basi is a Team Manager at TELUS, leading a team of over 40 CARE agents and supporting new hires in the FFH department.
Current Role at TELUS
Jessie Basi is currently employed as a Team Manager FFH at TELUS. In this role, Jessie leads a team of over 40 CARE agents specializing in home services. Part of Jessie’s responsibilities includes supporting all new hires in the FFH department through their training and transition to the floor. Jessie focuses on inspiring the team to provide excellent customer service.
Previous Positions at TELUS
Prior to the current role, Jessie Basi has held various positions at TELUS. In 2017, Jessie worked as the Mobile and Home Team Manager for 2 months. Jessie served as Productive Practice Prime in 2014 for 9 months. Additionally, Jessie held the position of Team Manager Mobility from 2012 to 2014 for 2 years. These roles contributed to Jessie's extensive experience and leadership skills at TELUS.
Experience in Leadership
Jessie Basi has been a team leader at TELUS for the last 10 years. This extensive experience in leadership has involved guiding teams to achieve high levels of customer service and satisfaction. Jessie’s focus has been on making TELUS the number one recommended company in the world by investing in team motivation and practical support.
Managing Multiple Home-Based Businesses
In addition to a full-time career at TELUS, Jessie Basi runs three home-based businesses. This demonstrates Jessie’s ability to manage multiple responsibilities and showcases a strong entrepreneurial spirit. While the nature of these businesses isn't specified, it highlights Jessie’s versatility and commitment to professional growth both within and outside the corporate environment.
Team Management and Training
As a Team Manager FFH at TELUS, Jessie Basi plays a crucial role in the training and onboarding of new hires. Jessie ensures that all new team members in the FFH department receive comprehensive training and guidance as they transition to their roles. This emphasis on training indicates a commitment to fostering a knowledgeable and capable workforce.